State Farm® Insurance Agent Landon Samuel

"20 years...1994 to 2026, I have been with Landon Samuel and State Farm Insurance. The reasons why are many, so lets start with the basics. Landon Samuel is one of the most honest and truthful men I have ever had the pleasure of knowing in my life. I am 44 years old now, I have known him since I was 24. To me that says a lot by itself. State Farm is a A+ Insurance agency, and Landon Samuel is a A++ agent. I have had Car Insurance and Renters Insurance, and have been pleased with the outstanding service I have received. My rates are competitive. I have had maybe 4 claims in 20 years, I was responded to by Landon and his office, immediately. My claims were processed and paid fast. He regularly updates me on my insurance level, has informed me clearly of my policy, and benefits that State Farm offers. His office staff are very well trained, polite, and eager to assist with any questions. In short, I have been treated like a valued friend, not just a customer. I would whole heartedly recommend Landon Samuel and State Farm Insurance to anyone who appreciates Honesty, Truthfulness, Value, Integrity, Customer Service, and the comfort/security of having one of the best Insurance companies in America, along with one of their most outstanding agents. Does this review sound biased? You bet it is! I have nothing but good things to say about Landon Samuel and his State Farm Insurance office."

"I just cannot say enough about this place. I was with someone else before them and they were ok, but with state farm well they really have been working with me and have really great coverage for my family and I with amazing rates! They always answer the phones and always answer all my questions and concerns. I couldn't of found a better insurance place. They really do care about their customers and I honestly mean it. They do all they can for us. I hope it stays this way as long as im with them."

"I went in office today to file a claim and I received exceptional assistance from the staff. They went above standard services and downloaded an app with many features to help me."

"Landon and his team are fantastic. Over the top responsive. Very knowledgeable"

"So far very nice ☺️"

"Landon Samuel became my State Farm insurance agent when I married my husband Mark 26 years ago. And I've never looked back! Of course we were all much younger back then. And I don't know what time machine the man uses, but he's doing great! As is all his staff. Mark had been with the same insurance group since he was 20. Landon joined the group a few years later taking it over so Kenny could retire.They have seen each other through the ups and downs of life. After all, insurance is supposed to come in handy at all the times that usually make you cry. And a couple of times when I misunderstood what they were saying or trying to help with they were very patient with me as I apologized for having been short with them. They've seen us through a couple of accidents. One that was a total that everyone walked away from without a scratch. Thank you Jesus! And the other was between two people both insured by Landon's group. (Ha, ha) And now, with all the hail that has come through this spring and summer, they are repairing our roof and structures. Whenever we walk into their office it always feels like we are going to visit with friends. We are met with friendly smiles, "Come on in! Have a seat. How's the family?"
We consider them an asset in our portfolio.
As I thank God for my precious husband every evening, I try to say a little prayer and remember the good folks at Landon Samuels State Farm Ins. Any that read this, I hope you will too."

"State Farm and my agent Landon are wonderful! They have always been good to myself and my family for many years. When an incident occurred they helped me every step of the way. I will always recommend them over anyone else."

"I got alot of hail damage to my car a couple of weeks ago. State farm has been with me every step of the way. There have been a few hiccups along the way, Jessica and Ashley have gone above and beyond for me . That is what real insurance agents do for their customers. I am a 24 yr customer, that can't say enough good things about them"

"I have been with State Farm, and specifically Landon as my agent for many years - they are great!"

"Landon’s State Farm has always provided the best service for me and my family. I would highly recommend. They treat you like family."

"Amazing service and communication on any needs or questions I ever have! Great coverage for all situations, home and auto.
They have been my insurance for years!"

"Awesome as always!"

"Great customes service .. all of them"

"Jessica was wonderful! She was very knowledgeable and pleasant! They take very good care of their carriers! Landon Samuel is highly recommend :)"

"Always polite, knowledgeable,and will get back with you if needed"

"I would like to express my gratitude to my insurance agent, Landon Samuel, and his team for their outstanding service after a recent fire at my home. Despite my lengthy review, I still cannot fully express how thankful I am for their help. Within minutes of my call, Landon had arranged for a trustworthy restoration team to meet me within the hour. I was shaken after experiencing a house fire, but Landon handled my call and questions gracefully, patiently, and professionally. He explained everything thoroughly, sometimes repeating himself due to my lack of sleep, and left me with a sense of calmness, knowing that I was in good hands. Landon has continued to provide updates and responds to my questions promptly through text or phone. If you ever need insurance assistance, I highly recommend Landon Samuel and his team, Ashley and Jessica."

"I’ve been with State Farm for many years and I can’t speak highly enough of Landon and Ashley.
Whenever I have a question or a policy change request, they are both quick to provide detailed answers and with a level of personal one-on-one customer service you just can’t get anywhere else. Ashley always takes the time to address any concerns or questions I have and Landon is always available to sit down and walk you through the why behind the different policies.
Absolutely fantastic team and I would highly recommend them for any insurance needs you may have.

Thank you!"

"We’ve been customers at this office for over 30 years. They consistently go above and beyond to do a great job! Highly recommend:)"

"Landon & his office staff have been my Agent of choice for nearly 30 years!! They ALWAYS go above & beyond & treat people family! We are so thankful to have had such a wonderful Insurance relationship & will always continue to partner our insurance needs with Landon's office."

"Landon is by far the best State Farm agent in New Albany. His team has taken care of my family for years! I recently was even able to get my mom to switch from another agent to him."

"I can’t speak anymore highly of this office. From the friendliness to all the help they provide. We are so incredibly thankful for all that they have done for us in the short time we’ve been with them and couldn’t imagine having anyone else “by our sides”. I’ve spent almost all of my time talking with Ashley since we first joined State Farm and I can rave all day about how absolutely welcoming and caring she is. It’s never fun when you have to call insurance but it ALWAYS makes my day better when I get to speak with her. When I’m not speaking with her I’m talking with Landon and he is absolutely phenomenal at his job and based off my personal experiences and families he is always quick to take action and get a handle on things. We are so thankful for this crew!!"

"Agent and staff are always prompt and professional. We appreciate all that they do and have done to service our insurance needs."

"The most friendly people you’ll ever meet! Treated like family here"

"Landon and his team most especially Ashley I’ve been guided by and provided only tht most knowledgeable service and solid kindness and compassion. My father prior to recent passing was insured with This location and I was as well prior to some moving around in Louisville and they will take care of your needs in a timely fashion and I do feel they helped me get the best rates and the coverage I was looking for always. If you’re in the southern Indiana area particularly Floyd, Clark and surrounding area do yourself a solid and at the least get a quote, quotes are alwys super fast and free also. Keep yourself and your loved ones safe friends."

"Always a great experience when working with the kind folks at Landon's office!"